Appeal a Retirement Benefits Authority (RBA) or NSSF decision at the Retirement Benefits Appeals Tribunal
Judiciary Tribunals · sources read 3 Oct 2026
Unhappy with a decision of the Retirement Benefits Authority (RBA) or its Chief Executive Officer? Appeal to the Retirement Benefits Appeals Tribunal within 30 days of receiving the decision, through the Judiciary e-filing portal. NSSF disputes on contributions, benefits, registration or dependants also go here.
- Fee
- KSh 3,000Appeal where no specific sum of money is claimed
- Where
- Retirement Benefits Appeals Tribunal, Kenya Re Towers, Upper Hill (Ground Floor), Nairobi. Email rbat@court.go.ke. Filing is on the Judiciary e-filing portal (efiling.court.go.ke).
What you need
- A memorandum of appeal against the decision
- A copy of the RBA decision you are appealing (the 30 days count from when you received it)
Steps
- Get the written decision of the RBA or its CEO that you want to challenge. Note the date you received it.
- Prepare a memorandum of appeal and pay the filing fee.
- File it on the Judiciary e-filing portal (efiling.court.go.ke) within 30 days of receiving the decision.
- Can't file online? The tribunal registry will help you file. You can also email rbat@court.go.ke.
Watch out
- You have only 30 days from receiving the RBA decision to appeal.
- If your appeal is about a sum of money, the fee is 1/8 of the amount in dispute, up to a maximum of KSh 20,000.
Who can apply
- Anyone aggrieved by a decision of the RBA or its Chief Executive Officer under the Retirement Benefits Act.
- Anyone with an NSSF dispute about contributions, benefits, registration, dependants or cancellation.
- Also schemes, managers, trustees, custodians and administrators whose registration was unreasonably refused, or who were unreasonably deregistered.
Official sources (4)
- Tribunals site: Retirement Benefits Appeals Tribunal section tribunals.judiciary.go.ke · read 3 Oct 2026
- Know Your Tribunals tribunals.judiciary.go.ke · read 3 Oct 2026
- Retirement Benefits Tribunal Fees (Retirement Benefits Act Cap. 197 subsidiary rules, Schedule: Appeal Filing Fees) tribunals.judiciary.go.ke · read 3 Oct 2026
- Tribunals Registry Operations Manual (2023) tribunals.judiciary.go.ke · read 3 Oct 2026