Questions people ask
Is Ask Gava a Government website?
No. Ask Gava is an independent service. Our answers come only from official Government of Kenya sources, and we always link you to the official site to apply or pay.
Is Ask Gava politically neutral?
Yes. We only answer questions about Government services. We don't answer political questions or take sides.
Do I need an account?
No. Just type your question. There's nothing to sign up for.
Can I apply or pay through Ask Gava?
No. We tell you what to do and send you to the official site. We never take payments. Anyone asking you to pay Ask Gava is not us.
What if an answer is wrong?
Tell us through Submit feedback. We check the official source and correct the record. Every answer shows the date we last read its official sources.
Why can't you answer some questions?
If we can't confirm something from an official source, we say so instead of guessing, and point you to the agency that can help.
Does it work in Kiswahili?
Yes. Ask in Kiswahili and you get the answer in Kiswahili.
What happens to my question?
We remove ID numbers, KRA PINs and phone numbers before anything is stored, and there's no account to link it to. See Privacy for the details.
How can I contact Ask Gava?
Email hello@askgava.com, or use Submit feedback.