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Check if a hotel, tour operator or travel agent is licensed by TRA

Tourism Regulatory Authority · sources read 2 Oct 2026

Go to verify.tra.go.ke and enter the business's TRA file number (or a guide's ID number) to check the licence is real. Tour operators, travel agents and hotels must be licensed by TRA.

Fee
We couldn't confirm a fee from the official page. Check it there before you pay.
Where
Online at verify.tra.go.ke, or the Licensed Entities list on tra.go.ke
Go to TRA

What you need

  • The business's TRA file number (looks like TRA/2024/00123)
  • For an individual, such as a guide: their ID number

Steps

  1. Ask the hotel, tour operator or travel agent for their TRA file number, then enter it at verify.tra.go.ke.
  2. To check an individual, such as a guide, enter their ID number instead.
  3. You can also search TRA's list of licensed entities on tra.go.ke. The same page lists suspended licences.
  4. Not sure about a result? Email info@tra.go.ke or call 0111 161 200.

Watch out

  • Tour and safari operators, travel agencies, tourist vehicle hire, balloon operators and boat excursions all need a TRA licence.
  • Breaking the Tourism Act can mean a fine of up to KSh 100,000, up to 18 months in jail, or both.

Who can apply

  • Anyone can use it to check a tourism licence issued by TRA.

Common questions

How do I verify a TRA licence for a company?

Search the TRA verification system with the company's TRA file number (for example TRA/2024/00123).

How do I verify an individual's TRA licence?

Search with their ID number.

How do I know if a tour operator's licence is suspended?

TRA's Licensed Entities page has a Suspended Licences section.

Which tourism businesses does TRA license as Class C?

Tour and safari operators, tourist vehicle hire, local air charter, travel agencies, water sports, balloon operators and boat excursions.

Who do I contact about TRA licence verification?

Email info@tra.go.ke or call 0111161200.

What is the penalty for operating without a TRA licence?

Contravening the Act can mean a fine of up to KSh 100,000, up to 18 months in prison, or both.

Official sources (4)
  1. Licensed Entities tra.go.ke · read 2 Oct 2026
  2. Licensing tra.go.ke · read 2 Oct 2026
  3. Licensing - Class C tra.go.ke · read 2 Oct 2026
  4. TRA License Verification System verify.tra.go.ke · read 2 Oct 2026

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