Get a Police Clearance Certificate (certificate of good conduct)
Directorate of Criminal Investigations · sources read 30 Sep 2026
Apply and pay KSh 1,050 on dci.ecitizen.go.ke, print your C24 form and invoices, then go for fingerprints at a Huduma Centre or DCI Headquarters with your original ID. Download the certificate from eCitizen when you get the SMS.
- Fee
- KSh 1,050Police Clearance Certificate
- How long
- Usually within 24 hours after fingerprinting, all things being equal
- Where
- Online on DCI eCitizen, then fingerprints in person at a Huduma Centre or DCI Headquarters
What you need
- Two printed copies of your eCitizen invoice and one C24 form printed on both sides of an A4 page
- Your original national ID (adults)
Steps
- Log in to eCitizen at dci.ecitizen.go.ke, start the Police Clearance application and choose where you will have your fingerprints taken.
- Choose how to pay and pay the fee on eCitizen.
- Download and print two copies of the invoice and one C24 form, printed on both sides of an A4 page.
- Take the C24, invoices and your original ID to the place you chose (e.g. a Huduma Centre or DCI Headquarters) for fingerprints.
- When the certificate is ready you get an SMS. Log in to eCitizen and download it.
Watch out
- Every new application needs fresh fingerprints. You can't reuse old ones.
- The certificate only speaks for the date it was issued, so employers may ask for a recent one.
- Anyone can check a certificate is genuine at dci.ecitizen.go.ke/verify, or by SMS: send DCI to 21546, then dial *512#.
Who can apply
- Kenyans and foreign residents who are currently in Kenya
- Children only if they are 16 or 17, applying through a parent's or guardian's eCitizen account
Official sources (4)
- Police Clearance Certificate dci.go.ke · read 30 Sep 2026
- FAQs dci.go.ke · read 30 Sep 2026
- Client User Manual for Clearance Certificate on e-Citizen nationalpolice.go.ke · read 30 Sep 2026
- DCI eCitizen dci.ecitizen.go.ke · read 30 Sep 2026