Get your hotel or restaurant star-rated (TRA classification)
Tourism Regulatory Authority · sources read 3 Oct 2026
Fill in TRA's pre-qualification form and send it with your supporting details. Classification is free during TRA's national exercise; asking for it outside that costs KSh 250,000, and TRA aims to finish within two months.
- Fee
- FreeDuring TRA's national classification exerciseKSh 250,000On request, outside the national exercise
- How long
- Within two months
- Where
- At TRA headquarters (Utalii House, 5th Floor, Nairobi) or any TRA regional office
What you need
- A filled pre-qualification form with all the supporting details it asks for
- A bank deposit slip, only if you are requesting classification outside the national exercise
Steps
- Check the EAC classification criteria for your type of establishment (town hotel, vacation hotel, lodge, tented camp, villa, motel or restaurant) on TRA's Quality Assurance page.
- Fill in TRA's pre-qualification form and attach all the supporting details it asks for.
- If you want to be rated outside the national exercise, pay KSh 250,000 and attach the bank deposit slip. During the national exercise it is free.
- TRA assesses your establishment against the criteria and aims to give you the result within two months.
Watch out
- Classification is not optional: the EAC system has the force of law in Kenya under the TRA Regulations, 2014.
- TRA runs a free national classification every 5 years. New or upgraded places can be classified in between, but on request that costs KSh 250,000.
Who can apply
- Hotels, lodges, tented camps, villas, motels and other tourist accommodation, plus restaurants (catering establishments)
Official sources (2)
- Standards and Quality Assurance: Classification & Grading tra.go.ke · read 3 Oct 2026
- TRA Customer Service Delivery Charter (English, July 2026) tra.go.ke · read 3 Oct 2026