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Is there a warranty on car repairs?

Consumer Protection Act · sources read 4 Oct 2026

When a garage repairs your vehicle, the law treats the new or reconditioned parts it fits, and the labour, as guaranteed for at least 90 days or 5,000 km, whichever comes first. A garage also may not charge more for a repair just because an insurance company is paying.

Deadline
The warranty lasts at least 90 days or 5,000 km after the repair, whichever comes first.
Where
The garage that did the repair first; then the appropriate court
Read the law

What you need

  • The invoice the garage must give you when the repair is done

Steps

  1. If the repair fails within 90 days or 5,000 km, go back to the garage that did it: the parts and labour are under warranty.
  2. If the car becomes undrivable or unsafe and it is not reasonable to take it back, you can have it fixed at the closest garage that can do the work.
  3. Then claim from the original garage the original cost of the repair and reasonable towing charges.
  4. If the original garage asks, return the faulty parts to it, at its expense.
  5. If the garage will not pay, you can take the claim to the appropriate court.

Watch out

  • Misusing or abusing a part loses the warranty on that part.
  • A garage may not quote or charge more than it usually would for the same job just because insurance is paying.
  • The garage must offer to give you back the parts it removed, unless you said you did not want them.

Who this covers

  • Anyone whose vehicle is repaired: the warranty covers new or reconditioned parts installed and the labour to install them.
Official sources (1)
  1. Consumer Protection Act, 2012 (No. 46 of 2012), Kenya Gazette Supplement No. 201 parliament.go.ke · read 4 Oct 2026

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