Passport and immigration offices by town: Nyayo House and regional centres
Directorate of Immigration Services · sources read 6 Oct 2026
Passports are processed at Nyayo House (Nairobi) and regional centres in Mombasa, Kisumu, Nakuru, Eldoret, Embu, Kisii, Kericho and Bungoma. Apply and book on eCitizen, pick one of these centres, and collect your passport from the same centre.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- Where
- Apply on eCitizen, then go to your chosen passport centre: Nairobi (Nyayo House, Nairobi); Mombasa (Uhuru na Kazi Building, Mombasa); Kisumu (New PC's Office, Kisumu); Nakuru (Provincial Commissioner's Building, Nakuru); Eldoret (Public Works Building, Eldoret); Embu (PC's Office, Embu); Kisii (DC's Office or County Commissioner's Building, Kisii); Kericho (Ardhi House, 4th Floor, Kericho); Bungoma. Abroad: the nearest Kenya High Commission or Embassy.
Steps
- Apply and pay on eCitizen, then book an appointment and pick the passport centre nearest you: Nairobi (Nyayo House), Mombasa, Kisumu, Nakuru, Eldoret, Embu, Kisii, Kericho or Bungoma.
- At the centre, the customer care desk helps with submission and biometrics.
- Collect the passport from the same centre where you did your biometrics.
- Passport questions: call +254 110 923422 or +254 110 923423.
Watch out
- Nairobi: Nyayo House, Nairobi (tel +254 20 2222022 / +254 20 2218833).
- Mombasa: Uhuru na Kazi Building, Mombasa (tel +254 110 922 061).
- Kisumu: New PC's Office, Kisumu (tel +254 110 922 058 / +254 756 542 122 / +254 780 596 071).
- Nakuru: Provincial Commissioner's Building, Nakuru (tel +254 110 922 057 / +254 773 386 698).
- Eldoret: Public Works Building, Eldoret (tel +254 110 922 060).
- Embu: PC's Office, Embu (tel +254 110 922 056).
- Kisii: DC's Office or County Commissioner's Building, Kisii (tel +254 110 922 059).
- Kericho: Ardhi House, 4th Floor, Kericho (tel +254 742 884 863).
- Bungoma is a passport processing centre, but DIS does not publish its building or phone number.
- Outside Kenya? Contact the nearest Kenya High Commission or Embassy for a passport appointment.
Official sources (3)
- Contact (Passport Control Offices Location And Contacts) immigration.go.ke · read 6 Oct 2026
- Passports immigration.go.ke · read 6 Oct 2026
- FAQs immigration.go.ke · read 6 Oct 2026