Replace a lost, stolen or damaged Kenyan passport
Directorate of Immigration Services · sources read 1 Oct 2026
If it was lost or stolen, get a police abstract first. Then apply and pay KSh 20,050 on eCitizen, book an appointment and go to a passport centre with your ID, a personal statement and a sworn affidavit. The new passport is usually ready in about 14 working days.
- Fee
- KSh 20,050Replacement of a lost or damaged (mutilated) passport
- How long
- About 14 working days
- Where
- Online on eCitizen (Directorate of Immigration Services), then in person at a passport centre
What you need
- Printed application form (Form 19) and 2 payment invoices from eCitizen
- Your original national ID card and a copy (adults)
- Lost or stolen: a police abstract for the loss
- A personal statement explaining what happened
- A sworn affidavit supporting your statement
- Lost: a copy of the lost passport's bio data page, if you have one
- Damaged: the damaged passport and a copy
Steps
- If the passport was lost or stolen, report it at a police station and get a police abstract.
- Log in to eCitizen (dis.ecitizen.go.ke), fill in the passport application, upload your documents and pay the KSh 20,050 replacement fee.
- Book an appointment on eCitizen and pick a passport centre: Nairobi (Nyayo House), Kisumu, Mombasa, Eldoret, Nakuru, Embu, Kisii, Kericho or Bungoma.
- On the appointment day, go in person with the printed Form 19, both invoices and your documents for photo and fingerprints.
- When it's ready, collect it at the same centre with your invoice and original ID.
Watch out
- Replacing a lost or damaged passport costs KSh 20,050, much more than a normal new passport. Keep it safe.
- You collect the new passport only from the centre where you did biometrics.
- Lost it while living abroad? You can replace it through the nearest Kenya Embassy or High Commission.
Who can apply
- Kenyan citizens whose passport was lost, stolen or damaged. The new e-passport is valid for 10 years.
Official sources (6)
- Passports immigration.go.ke · read 1 Oct 2026
- Application Requirements immigration.go.ke · read 1 Oct 2026
- Directorate of Immigration Services Delivery Charter 2025 immigration.go.ke · read 1 Oct 2026
- FAQs immigration.go.ke · read 1 Oct 2026
- Passport collection immigration.go.ke · read 1 Oct 2026
- Kenya Citizenship and Immigration - eCitizen dis.ecitizen.go.ke · read 1 Oct 2026