Report a cyber incident to NC4
National Computer and Cybercrimes Coordination Committee, Ministry of Interior · sources read 4 Oct 2026
Contain the problem and keep the evidence, then fill in the cyber incident form at nc4.go.ke/report/form. For urgent cases call the NC4 cybercrime hotline on +254 716148341.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- Quick acknowledgement with a tracking reference; follow-up depends on how serious the incident is
- Where
- Online on the NC4 incident form (nc4.go.ke/report/form), or the NC4 cybercrime hotline
What you need
- Evidence: screenshots, links, and SMS, email or call logs
- The affected system or service, with its web address where it has one
Steps
- Contain it straight away: disconnect the affected device, stop sharing passwords, and keep screenshots and links.
- Write down the date and time, the affected systems and anything suspicious you saw.
- Fill in the NC4 incident form at nc4.go.ke/report/form: what happened, when it happened and which system was affected.
- If it is urgent, call the NC4 cybercrime hotline on +254 716148341 or email info@nc4.go.ke.
- If money was lost, also contact your bank or mobile money provider.
Watch out
- Don't delete suspicious messages, files or apps before reporting. They are evidence.
- You can tick 'Submit anonymously' on the form if you don't want to give your name.
- Found a security flaw in a system? Tell the organisation and NC4 through the coordinated disclosure process, and don't publish details until it is fixed.
Who can apply
- Citizens, organisations and critical service operators in Kenya.
- Individuals (Kenyans or foreigners) hit by account takeover, phishing, fraud, impersonation or other suspicious digital activity.
- Private and government organisations whose systems, staff, customers, operations or data are affected.
Official sources (6)
- NC4 Kenya home nc4.go.ke · read 4 Oct 2026
- National Cyber Incident Reporting Hub nc4.go.ke · read 4 Oct 2026
- What To Do Now: Incident Response Timeline nc4.go.ke · read 4 Oct 2026
- Communication Guidance nc4.go.ke · read 4 Oct 2026
- Responsible Vulnerability Disclosure nc4.go.ke · read 4 Oct 2026
- Cyber Incident Submission Form nc4.go.ke · read 4 Oct 2026