Report cybercrime or online fraud
Directorate of Criminal Investigations / National KE-CIRT/CC · sources read 2 Oct 2026
Report it at the nearest police station or DCI office, or call DCI Fichua on 0800 722 203 (toll free). Investigation of cyber crime is free.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- Investigation starts immediately or as appropriate
- Where
- Any police station or DCI office; DCI Fichua 0800 722 203; National KE-CIRT/CC incidents@ke-cirt.go.ke
Steps
- Go to the nearest police station, or a sub-county, county or regional DCI office, and report what happened.
- Or call DCI on 0800 722 203 (toll free) or WhatsApp 0709 570 000.
- Report the incident to the National KE-CIRT/CC too: email incidents@ke-cirt.go.ke or call +254 703 042700 or +254 730 172700.
- If a child is the victim (sextortion, grooming, cyber-bullying, abuse images), say so. The DCI's child protection unit handles these cases.
Watch out
- Reporting and investigation are free. Nobody should ask you to pay to follow up your case.
- The DCI public complaints office does not handle civil matters, such as an ordinary debt or contract dispute.
Who can apply
- Anyone hit by a cyber-enabled crime, such as electronic fraud, someone getting into your account without permission, ransomware or cyber harassment.
Official sources (7)
- Investigative Services dci.go.ke · read 2 Oct 2026
- Public Complaints dci.go.ke · read 2 Oct 2026
- Contact Us dci.go.ke · read 2 Oct 2026
- Directorate of Criminal Investigations dci.go.ke · read 2 Oct 2026
- Anti-Human Trafficking and Child Protection Unit dci.go.ke · read 2 Oct 2026
- Cybersecurity Report, April - June 2026 (42nd Edition) ca.go.ke · read 2 Oct 2026
- NPS Service Standards nationalpolice.go.ke · read 2 Oct 2026
