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Appeal an NTSA licensing decision at the Transport Licensing Appeals Board

Judiciary Tribunals · sources read 3 Oct 2026

If NTSA refuses, delays, revokes or suspends your licence, appeal to the Transport Licensing Appeals Board (TLAB), a Judiciary tribunal. File on the Judiciary e-filing portal or contact TLAB at Transcom House, 2nd Floor, Room 227, Nairobi.

Fee
We couldn't confirm a fee from the official page. Check it there before you pay.
Where
Online on the Judiciary e-filing portal (efiling.court.go.ke). Office: Transport Licensing Appeals Board, Transcom House, 2nd Floor, Room 227, Nairobi. Tel 0799 000 584, email tlabtr@court.go.ke.
Go to the official site

Steps

  1. Check that your case is about NTSA issuing, revoking or suspending a licence (or delaying one).
  2. File your appeal on the Judiciary e-filing portal (efiling.court.go.ke) under the Transport Licensing Appeals Board.
  3. For help, call 0799 000 584, email tlabtr@court.go.ke or visit Transcom House, 2nd Floor, Room 227, Nairobi.

Watch out

  • NTSA sitting on your licence application counts too: TLAB also hears delay cases.
  • TLAB only handles NTSA licensing decisions. It is a Judiciary tribunal, separate from NTSA.
  • You have a right to a fair, lawful and reasonable decision, and TLAB judges NTSA against that standard.

Who can apply

  • Individuals, transport companies, matatu saccos, tour companies, boda boda and tuk tuk operators.
  • Your appeal must be about an NTSA decision to issue, revoke or suspend a licence.
Official sources (3)
  1. Tribunals Frequently Asked Questions tribunals.judiciary.go.ke · read 3 Oct 2026
  2. Know Your Tribunals tribunals.judiciary.go.ke · read 3 Oct 2026
  3. Transport Licensing Appeals Board (Tribunals website) tribunals.judiciary.go.ke · read 3 Oct 2026

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