Complain about a court, magistrate or court staff (Office of the Judiciary Ombudsman)
Office of the Judiciary Ombudsman · sources read 2 Oct 2026
Email ombudsman@court.go.ke (or write, call or walk in) with your case number, court station, the parties and a short summary of the problem. It is for complaints about court services, magistrates and court staff, and you can stay anonymous.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- Where
- By email (ombudsman@court.go.ke), post, phone, or in person at Reinsurance Plaza, Podium Floor Wing B, Taifa Road, Nairobi
What you need
- Case number, year, court station, division and the parties
- Your contacts: email, phone number and postal address
- A short summary of your complaint
Steps
- Write down your case details and a short summary of what went wrong.
- Email ombudsman@court.go.ke or judiciaryombudsman@gmail.com. You can also write to P.O. Box 30041-00100 Nairobi or call 0748676862 or 0748645711.
- Or walk in to the office at Reinsurance Plaza, Podium Floor Wing B, Taifa Road, Nairobi, for a one-on-one interview.
- Your complaint is recorded and given a number. Keep it for follow-up.
Watch out
- Unhappy with a judgment or ruling? The Ombudsman won't handle that. You need to appeal or apply for a review.
- Complaints against a Judge, or asking a court to set aside its orders, are not processed by this office.
- You can report corruption in the courts anonymously.
Who can apply
- Members of the public and advocates with cases in court, or anyone with an interest in a court case. Judiciary staff, suppliers and contractors can also complain.
Official sources (1)
- Office of Ombudsman judiciary.go.ke · read 2 Oct 2026