Complain about a doctor or hospital (medical negligence) to KMPDC
Kenya Medical Practitioners and Dentists Council · sources read 30 Sep 2026
Fill in KMPDC's complaint form (Form LD1), attach a signed statement and any medical records, and send it to KMPDC by email to legal@kmpdc.go.ke, by post or by hand. KMPDC cannot order compensation.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- The committee's decision is sent to you in writing within 30 days
- Where
- KMPDC Legal Department, 2nd Floor, Woodlands Rd off Lenana Road, Hurlingham, Nairobi; or by email to legal@kmpdc.go.ke
What you need
- The filled Application for Lodging a Complaint form (Form LD1)
- A clear signed and dated statement of what happened (required)
- Supporting documents: medical reports, discharge summary, hospital records, X-ray or scan reports, postmortem report
- If a law firm files for you: a Notice of Appointment
Steps
- Download the complaint form from kmpdc.go.ke (Public > Complaints) or pick it up at the KMPDC offices.
- Address your complaint to the Chief Executive Officer and send it by email (legal@kmpdc.go.ke), by post (P.O. Box 44839-00100 Nairobi) or by hand to the Legal Department, 2nd Floor, Woodlands Rd, Hurlingham.
- KMPDC sends your complaint to the doctor or hospital to respond, then its committee looks at both sides at its next meeting.
- You get the committee's decision in writing.
Watch out
- KMPDC cannot order the doctor or hospital to pay you compensation. You can go to court at the same time.
- Complaints about nurses, clinical officers or pharmacists don't go to KMPDC. They are not registered by it.
- Investigations can take a long time, so keep copies of everything you send.
Who can apply
- The patient, or someone for them (a relative, guardian or lawyer).
- You can complain about doctors, dentists and health institutions (hospitals, clinics).
Official sources (2)
- Lodging a complaint | Disciplinary matters kmpdc.go.ke · read 30 Sep 2026
- Application for Lodging a Complaint (Form LD1) kmpdc.go.ke · read 30 Sep 2026