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Complain about a public school: refused admission or illegal fees

Ministry of Education / County Education Board · sources read 2 Oct 2026

No child can be denied admission to a public school. If your child is turned away, notify your County Education Board, which must review the school's decision.

Fee
We couldn't confirm a fee from the official page. Check it there before you pay.
Where
The County Education Board in your county
Go to the official site

What you need

  • Any receipts for money the school collected (schools must issue an official receipt for every levy)

Steps

  1. Ask the school for an official receipt for anything you pay, and keep it. Collecting levies without a receipt is not allowed.
  2. If the school refuses to admit your child, notify the County Education Board in your county of the decision.
  3. The County Education Board reviews the school's decision.
  4. You can also raise illegal charges with the County Education Board. Its job includes removing barriers to children's education.

Watch out

  • Public schools cannot charge an admission fee when admitting a child.
  • Public schools cannot charge tuition fees for Kenyan children.
  • Other approved charges may exist, but no child may be kept out of school for failing to pay them.

Who can apply

  • A parent of a child turned away from a public school.
Official sources (1)
  1. Basic Education Act, 2013 (No. 14 of 2013) new.kenyalaw.org · read 2 Oct 2026

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