Contact State House or write to the President
Executive Office of the President · sources read 4 Oct 2026
Write to State House at feedback@president.go.ke or P.O. Box 40530-00100 Nairobi, or call 020-2227436. Emails are acknowledged within one working day and a detailed reply should come within five working days.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- Acknowledged within 1 working day (email) or 2 working days (letters); detailed reply within 5 working days
- Where
- Email feedback@president.go.ke, post to P.O. Box 40530-00100 Nairobi, or call 020-2227436
Steps
- Email State House at feedback@president.go.ke, or write a letter to P.O. Box 40530-00100, Nairobi.
- Or call State House on 020-2227436.
- To ask for an appointment with the President, send a formal request. You should be notified within 14 days.
- If State House misses these service standards, report it to the Comptroller of State House (comptroller@president.go.ke) or to the Commission on Administrative Justice (feedback@ombudsman.go.ke).
Watch out
- Letters and other non-email correspondence take longer to acknowledge: up to two working days.
- A formal complaint is acknowledged within two working days, and you should hear what action was taken within 14 working days.
Official sources (2)
- Service Charter president.go.ke · read 4 Oct 2026
- State House Citizens' Service Delivery Charter president.go.ke · read 4 Oct 2026