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Get a penalty waiver on a defaulted HELB loan

Higher Education Loans Board · sources read 2 Oct 2026

Under HELB's Ndoto Zetu, Jukumu Letu loan recovery campaign you can get up to 80% off your loan penalties. Leave your details through the link on HELB's Repay Loan page and HELB will contact you to agree a payment plan.

Fee
We couldn't confirm a fee from the official page. Check it there before you pay.
Where
Online, through the campaign link on HELB's Repay Loan page (helb.co.ke/repay-loan)
Go to HELB

Steps

  1. Open the Repay Loan page on helb.co.ke and use the campaign link to leave your details.
  2. HELB contacts you to discuss and agree a loan payment plan.
  3. Pay as agreed. HELB repayments go through the eCitizen gateway (USSD *642#, the HELB app or the self-serve portal).

Watch out

  • It's a discount of up to 80%, not always 80%, and HELB's page gives no end date. Confirm the terms with HELB before you pay.
  • Penalties keep growing while you're in default: at least KSh 5,000 for each unpaid month.
Official sources (2)
  1. Repay Loan helb.co.ke · read 2 Oct 2026
  2. Loanees FAQs helb.co.ke · read 2 Oct 2026

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