Get and download your eLogbook
National Transport and Safety Authority · sources read 2 Oct 2026
NTSA does not convert old paper logbooks. You get an eLogbook when you complete a vehicle service on the NTSA Service Portal (such as registration, transfer, change of particulars or a duplicate), then download it free from your own account.
- Fee
- KSh 500New eLogbook after a change of particularsKSh 50Convenience fee (change of particulars)
- Where
- Online on the NTSA Service Portal (eCitizen login); help at info@ntsa.go.ke, an NTSA office or a Huduma Centre
What you need
- Your eCitizen login, used to sign in to the NTSA Service Portal
Steps
- Sign in to the NTSA Service Portal with your eCitizen login.
- Apply and pay for the vehicle service you need: registration, transfer, change of particulars, a bank charge or discharge, or a duplicate logbook.
- When the service is complete, open your account and download the eLogbook. Extra copies are free.
- Anyone buying the car can check the eLogbook on the NTSA Services app or the Service Portal.
Watch out
- There is no service to convert an old paper logbook. An eLogbook is only issued after you apply, pay and complete a vehicle transaction.
- NTSA never asks for your details on WhatsApp, SMS or social media to send an eLogbook, and no agent can download it for you.
Who can apply
- The registered owner of the vehicle. Only they can download the eLogbook.
Official sources (5)
- NTSA Update on the eLogbook (11 June 2026) ntsa.go.ke · read 2 Oct 2026
- eLogbook booklet ntsa.go.ke · read 2 Oct 2026
- NTSA Citizen Service Delivery Charter ntsa.go.ke · read 2 Oct 2026
- NTSA FAQs ntsa.go.ke · read 2 Oct 2026
- NTSA Service Portal serviceportal.ntsa.go.ke · read 2 Oct 2026