Get help for alcohol or drug use (NACADA helpline 1192)
National Authority for the Campaign Against Alcohol and Drug Abuse · sources read 1 Oct 2026
Call 1192, NACADA's free 24-hour helpline, for counselling and referral to treatment and rehabilitation. You can also walk in to NACADA for free basic counselling and referrals.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- Immediate on the helpline, as soon as a counsellor finishes with the previous caller
- Where
- Phone 1192 (free, 24 hours) or NACADA, NSSF Building, Block A, Eastern Wing, 18th Floor, Nairobi (info@nacada.go.ke)
Steps
- Call 1192 any time, day or night. It is free. A counsellor talks with you and refers you to treatment, rehabilitation or aftercare.
- Or visit NACADA at NSSF Building, Block A, Eastern Wing, 18th Floor, Nairobi, for free basic counselling and referrals.
- Go for treatment at a rehabilitation facility that NACADA has accredited and licensed.
Watch out
- Treatment and rehab centres must be accredited and licensed by NACADA. Ask NACADA for a referral rather than picking an unlicensed centre.
- If the service falls short, complain to NACADA's CEO at complaints@nacada.go.ke or call 020 272 1997.
Who can apply
- Anyone who needs counselling or a referral about alcohol or drug use, for themselves or someone else.
Official sources (1)
- NACADA Resolved Service Delivery Charter nacada.go.ke · read 1 Oct 2026