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Open or renew a pharmacy (chemist) premises licence

Pharmacy and Poisons Board · sources read 2 Oct 2026

Apply on the PPB practice portal (practice.pharmacyboardkenya.org) under New Facility before you fit out or stock the shop, pay the fees, then PPB inspects the premises. A registered pharmacist or pharmaceutical technologist must run it, and every licence expires on 31 December.

Fee
KSh 10,000Premises registration fee (retail, hospital or wholesale pharmacy)KSh 30,000Wholesale dealer's licence (wholesale pharmacy, on top of premises fee)KSh 5,000Annual practice licence (superintendent)
Deadline
31 Dec 2026 All licences expire on 31 December. Apply to renew at least 30 days before.
Where
Online on the PPB practice portal (practice.pharmacyboardkenya.org); inspection by the nearest PPB regional office
Go to PPB

What you need

  • Business Name Registration (BN3) or Certificate of Incorporation
  • For a company: current CR12 or a search showing directors/shareholders
  • National ID of the applicant
  • Personal KRA PIN of the superintendent
  • Company KRA PIN certificate
  • If the owner isn't the superintendent: a signed contract with the superintendent
  • A sketch plan of the shop showing where medicines are sold, dispensed and stored
  • Hospital pharmacies: the hospital's current KMPDC licence

Steps

  1. The superintendent signs in at practice.pharmacyboardkenya.org, clicks New Facility, fills in the premises details and attaches the eCitizen business name search.
  2. When the first review is approved, complete the application for your premise type, attach the documents and pay (mobile money is recommended). Download the receipt.
  3. You'll get an SMS when approved. Contact the nearest PPB office to have the premises inspected.
  4. After final approval, download and print the licence and display it clearly in the shop.
  5. To renew each year: log in, click Renewal, then New renewal application, pick your premises and pay.

Watch out

  • Apply before you fit out or stock the shop. PPB can decline, and it considers how close you are to other pharmacies.
  • Renewing more than 30 days after expiry adds a 10% late penalty.
  • A pharmacist or pharm tech can be superintendent of only one premise at a time.

Who can apply

  • The premises must be supervised by a registered pharmacist or enrolled pharmaceutical technologist with a valid practice licence (the superintendent).
  • Everyone with a financial interest in the pharmacy business must be a registered pharmacist or enrolled pharmaceutical technologist.
Official sources (3)
  1. Licensing Establishments & Pharmacy Practice web.pharmacyboardkenya.org · read 2 Oct 2026
  2. Guidelines for Registration and Licensing of Premises (PRA/LPP/GPP/GUD/060, Revision 06, October 2025) web.pharmacyboardkenya.org · read 2 Oct 2026
  3. PPB Online Services Portal (practice portal) practice.pharmacyboardkenya.org · read 2 Oct 2026

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