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Replace a lost NSSF card

National Social Security Fund · sources read 3 Oct 2026

Go to your nearest NSSF office with your ID and ask for a Duplicate Membership Card. It costs KSh 200 and takes about 15 minutes.

Fee
KSh 200Duplicate Membership Card (DMC)
How long
About 15 minutes
Where
In person at any NSSF branch office
Go to NSSF

What you need

  • Your National ID card, passport or alien ID card

Steps

  1. Go to the NSSF office nearest you and ask for a Duplicate Membership Card (DMC).
  2. Show your National ID, passport or alien ID card.
  3. Pay the KSh 200 replacement fee and get your new card.

Watch out

  • Your NSSF membership number is your account number. Keep a note of it somewhere safe, since you quote it in every statement inquiry.

Who can apply

  • NSSF members who have lost their membership card.
Official sources (4)
  1. Frequently Asked Questions (FAQ) nssf.or.ke · read 3 Oct 2026
  2. Customer Service Charter nssf.or.ke · read 3 Oct 2026
  3. Register as a Voluntary NSSF member nssf.or.ke · read 3 Oct 2026
  4. NSSF Branches nssf.or.ke · read 3 Oct 2026

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