Claim NSSF benefits (retirement, invalidity, survivors, emigration)

What you need

• Your NSSF membership card
• National ID card, passport or alien ID
• Certified copy of your retirement letter, certificate of service or termination letter
• Your bank details, so NSSF can pay you by EFT
• Survivors: original death certificate of the member
• Survivors: letter from the County Administration confirming the dependants
• Survivors: the deceased member's NSSF number
• Invalidity: medical or treatment report from the hospital you attend(ed)
• Emigration (Kenyan citizens): a sworn affidavit declaring you are emigrating permanently
• Emigration: evidence of migration and the country you're moving to (e.g. visa)

Steps

1. Check which benefit you qualify for on the NSSF benefits page and gather the documents listed for it.
2. Go in person to your nearest NSSF branch with the documents.
3. Staff give you the right application form and tell you the next steps. Fill it in and hand it in with your documents.
4. Wait for payment to your bank account. Survivors and invalidity claims take about 15 working days.

Who can apply

• Age/retirement benefit: members who reach 60, the NSSF pensionable age
• Withdrawal benefit: members aged at least 50 who have retired from regular paid work
• Invalidity benefit: members certified permanently unable to work because of physical or mental disability
• Survivors benefit: dependants of a member who died, starting with the husband or wife, then the children, then parents, then brothers and sisters
• Emigration benefit: members moving permanently to a country outside the East African Community