Report a crime or emergency to the police
National Police Service · sources read 1 Oct 2026
In an emergency, call 999, 112 or 911 free. For anything else, report at the nearest police station or DCI office; reporting and police investigation are free.
- Fee
- FreeReporting a crime and police investigation
- How long
- Police aim to respond to emergencies immediately and to visit a crime scene within 2 hours
- Where
- Emergency: call 999, 112 or 911. Otherwise any police station or DCI office, or DCI Fichua 0800 722 203
Steps
- Emergency happening now? Call 999, 112 or 911. Police will try to answer right away and tell you when they expect to reach the scene.
- Not an emergency? Go to the nearest police station, or a sub-county, county or regional DCI office, and report what happened.
- Give accurate, credible information about what happened, when and where.
- To tip off the DCI about a crime, call Fichua kwa DCI on 0800 722 203 (toll free) or WhatsApp 0709 570 000.
Watch out
- Calls to the DCI Fichua line are anonymous, so you can report without giving your name.
- The DCI complaints office does not handle civil matters (disputes that are not crimes). Those go to court.
- You should not pay anything to report a crime or for police to start investigating.
Who can apply
- Anyone: members of the public, foreign visitors and organisations
Official sources (6)
- Kenya Police Service home page kenyapolice.go.ke · read 1 Oct 2026
- National Police Service Customer Service Charter nationalpolice.go.ke · read 1 Oct 2026
- National Police Service Service Standards nationalpolice.go.ke · read 1 Oct 2026
- Citizen Service Delivery Charter interior.go.ke · read 1 Oct 2026
- Directorate of Criminal Investigations home page dci.go.ke · read 1 Oct 2026
- Public Complaints dci.go.ke · read 1 Oct 2026
