Report a fuel pipeline leak, fire or vandalism to Kenya Pipeline (toll-free)
Kenya Pipeline Company · sources read 2 Oct 2026
Call Kenya Pipeline's toll-free emergency and incident line, 0800 720 198, straight away. For other questions call 0709 723 000 or email customerservice@kpc.co.ke.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- Where
- By phone (toll-free 0800 720 198). KPC head office: Kenpipe Plaza, Sekondi Road, off Nanyuki Road, Industrial Area, Nairobi
Steps
- Call the toll-free emergency and incident line: 0800 720 198. Say what you see and exactly where it is.
- For follow-up or non-emergency issues, call the KPC call centre on 0709 723 000 or email info@kpc.co.ke or customerservice@kpc.co.ke.
Watch out
- Fuel in the pipeline is volatile and catches fire easily. Report it right away rather than going near it.
- Corruption by KPC staff has a different line: 0791 333 222.
Who can apply
- Anyone who sees an emergency or incident on KPC's pipeline or depots. The call is free.
Official sources (3)
- Contact Us kpc.co.ke · read 2 Oct 2026
- Laboratory Services kpc.co.ke · read 2 Oct 2026
- Safety, Health & Environment kpc.co.ke · read 2 Oct 2026