Report radio frequency interference to the Communications Authority
Communications Authority of Kenya · sources read 2 Oct 2026
Fill CA's Radio Interference Complaint Form (CA-F-FSM-16), or write to, call or visit CA, and say which devices are affected, where, when it started, what it sounds like and the frequency if you know it. CA investigates, writes back with its findings, and orders a licensee causing it to fix the problem.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- Where
- Communications Authority of Kenya, CA Centre, Waiyaki Way, Westlands, Nairobi, or by phone or letter to CA (info@ca.go.ke)
What you need
- Radio Interference Complaint Form CA-F-FSM-16 (optional if you write a letter, call or visit)
- Details: type of devices affected, exact location, date and time, what the interference sounds like, and the frequency (licensees)
- Your CA licence number, if you hold one
Steps
- Download the Radio Interference Complaints Form CA-F-FSM-16 from CA's Licence Application Forms & Fees page and fill it in.
- Send the form or a written complaint to CA. You can also report by phone or at a CA office, giving the same details.
- CA reviews your report and may contact you for more information, then monitors and inspects to find the cause.
- CA writes to you with its findings and the action taken or planned.
Watch out
- If a licensed operator is the source, CA issues them a notice of violation with a deadline to fix it.
- Note the exact location and times it happens. Vague reports are hard to trace.
Who can apply
- Licence holders and other users of radio services can complain.
Official sources (3)
- Procedure for Licensing use of Radio Frequencies ca.go.ke · read 2 Oct 2026
- License Application Forms & Fees ca.go.ke · read 2 Oct 2026
- Radio Interference Complaints Form CA-F-FSM-16 ca.go.ke · read 2 Oct 2026