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Apply for a new electricity connection (Kenya Power)

Kenya Power and Lighting Company · sources read 1 Oct 2026

Apply at a Kenya Power office, on the MyPower app or on *977#, then pay the quotation Kenya Power sends you within 90 days. Your house must be wired by an EPRA-licensed electrician before Kenya Power connects you.

Fee
KSh 15,000Last Mile Connectivity contribution (homes near a project transformer)
Deadline
Pay within 90 days: the quotation expires after that.
Where
At the new connection counter of any Kenya Power office, on the MyPower app, or by dialling *977#
Go to KPLC

What you need

  • Copy of your national ID (passport for non-Kenyans, registration certificate for a company)
  • Copy of your KRA PIN certificate
  • A sketch map to the premises or a pin location
  • Title deed or proof of land ownership, or a letter from the local administration (chief)
  • Commencement of work certificate from your licensed electrical contractor

Steps

  1. Apply: fill the enquiry of supply form at the new connection counter of your nearest Kenya Power office, or choose 'New Supply application' on the MyPower app, or 'new connections' on *977#.
  2. Wait for your quotation. Kenya Power sends it by letter, email or SMS.
  3. Pay the quotation, for example on M-Pesa paybill 888899 using your application reference number.
  4. Hand in your electrician's test and completion certificates and a filled Supply Contract Form.
  5. Kenya Power then does the works and connects your power.

Watch out

  • Use an electrician licensed by EPRA. Kenya Power needs their certificates before connecting you.
  • Not sure if Last Mile covers your area? Ask your nearest Kenya Power office.
  • Can't pay the full quotation? A Stima Loan needs at least a 20% deposit and lends up to KSh 200,000.

Who can apply

  • Kenyans (with ID), non-Kenyans (with a passport) and registered companies.
  • Last Mile: homes within 600 metres of a Last Mile transformer that need a single-phase connection.
Official sources (5)
  1. FAQs kplc.co.ke · read 1 Oct 2026
  2. Customer Support kplc.co.ke · read 1 Oct 2026
  3. Enquiry supply form kplc.co.ke · read 1 Oct 2026
  4. Last Mile Connectivity kplc.co.ke · read 1 Oct 2026
  5. Kenya Power self-service portal selfservice.kplc.co.ke · read 1 Oct 2026

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