Transfer a Kenya Power account to a new owner or tenant
Kenya Power and Lighting Company · sources read 2 Oct 2026
To move a Kenya Power account into your name, go to the nearest Kenya Power office with a letter of authority from the current account holder, a copy of their ID, your ID and your KRA PIN.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- Where
- In person at your nearest Kenya Power office
What you need
- Letter of authority from the previous account owner
- Your national ID
- Copy of the previous owner's national ID
- Your KRA PIN
Steps
- Get a signed letter of authority and a copy of the ID from the person whose name is on the account now.
- Visit your nearest Kenya Power office with these documents, your ID and your KRA PIN, and ask for an account transfer.
Watch out
- Moving out instead? The account holder can close the account at a Kenya Power office by filling a cancellation form and showing an ID or passport.
- Watch out for fraudsters posing as Kenya Power staff. Report them on the anti-fraud hotline 0718 999 000.
Who can apply
- The new owner or occupant, with written authority from the previous account holder
Official sources (1)
- Customer Support (Account Transfer, Account Closure, Jua For Sure) kplc.co.ke · read 2 Oct 2026