Apply for road cutting on an urban road to lay services (KURA)
Kenya Urban Roads Authority · sources read 3 Oct 2026
Apply through KURA's eCitizen services (kura.ecitizen.go.ke) with an application letter and sketch drawings, and pay the processing fee and a refundable deposit. KURA's charter target is 14 days.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- Within 14 days (charter target)
- Where
- Online through KURA services on eCitizen (kura.ecitizen.go.ke); KURA head office at Barabara Plaza, Mazao Road, JKIA, or a regional office
What you need
- An application letter
- Sketch drawings of the works
Steps
- On kura.go.ke, open 'Request for Road cutting'. It takes you to KURA services on eCitizen (kura.ecitizen.go.ke).
- Sign in with your eCitizen account (or sign up), then apply and pay online.
- Submit an application letter and sketch drawings of the works.
- Pay the processing fee and the refundable deposit at KURA's set tariffs.
Watch out
- Part of what you pay is a refundable deposit, so keep your receipts to claim it back.
- Using the road corridor without approval counts as encroachment: KURA serves a 30-day notice to vacate.
Who can apply
- Service providers, such as utility companies and contractors, who need to use a KURA road reserve.
Official sources (4)
- Report Incident (site menu) kura.go.ke · read 3 Oct 2026
- Resolved Citizen Service Delivery Charter (Issue 004, dated 24/02/2025) kura.go.ke · read 3 Oct 2026
- Citizen Service Delivery Charter, Revised 2025 kura.go.ke · read 3 Oct 2026
- Kenya Urban Roads Authority Services - eCitizen kura.ecitizen.go.ke · read 3 Oct 2026