Apply for trade remedies against dumped, subsidised or surging imports (KETRA)
Kenya Trade Remedies Agency · sources read 4 Oct 2026
If cheap, subsidised or sudden floods of imports are hurting your Kenyan factory or farm business, file a complaint with KETRA. It is free, but the complaint must be backed by producers making at least 25% of the local product.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- Usually within 45 days of your written application, KETRA decides whether to start an investigation.
- Where
- KETRA, 2nd Floor, Kenya Institute of Business Training Building, Ojijo Road, Parklands, Nairobi. Email info@ketra.go.ke
What you need
- The KETRA complaint form (questionnaire) for your case: anti-dumping, subsidies or safeguards
- Supporting evidence such as commercial invoices or offers and official trade and production statistics
- Letters of support (or opposition) from other local producers, attached as Annexure C2
- A non-confidential version of any confidential information you submit
Steps
- Contact KETRA with your complaint (info@ketra.go.ke, or visit the office in Parklands, Nairobi).
- KETRA officers decide whether your case is about dumping, subsidies or an import surge and give you the right form to fill.
- Fill the form with full evidence, have it signed by a director or authorised agent, and send it to the Executive Director, KETRA, in hard copy and electronic format.
- KETRA decides whether to open an investigation, usually within 45 days of getting your written application. The investigation itself can take from 90 days to 12 months.
Watch out
- KETRA does not charge any fee for its services, so don't pay anyone who asks for one.
- Have your figures ready: injury data normally covers the last three financial years plus the current one, and dumping data the last 12 months.
- KETRA only deals with unfair imports. Unfair competition between businesses inside Kenya goes to the Competition Authority of Kenya.
Who can apply
- Kenyan producers and manufacturers whose industry is being harmed by unfairly priced, subsidised or surging imports.
- The complaint must be supported by at least 25% of the local industry making the same (like) product.
Official sources (5)
- FAQs ketra.go.ke · read 4 Oct 2026
- Contact Us ketra.go.ke · read 4 Oct 2026
- KETRA Service Delivery Charter (March 2023) ketra.go.ke · read 4 Oct 2026
- Annex III: KETRA Forms and Working Procedures ketra.go.ke · read 4 Oct 2026
- Trade Remedies Investigations And Evaluation ketra.go.ke · read 4 Oct 2026