Claim a public service (civil servant) pension from the National Treasury

What you need

• Letters of appointment, confirmation and retirement
• Certified copy of your ID
• Bank details form and a copy of your bank plate (bank card)
• Income tax clearance
• Death certificate, where the claim is for a deceased officer

Steps

1. Gather your appointment, confirmation and retirement letters, certified ID copy, bank details form with bank card copy and income tax clearance for the Pensions Department.
2. Fill the Pay Point Form (download it from treasury.go.ke/pensions) with the bank account for your monthly pension, attach copies of your ID and bank card, and send it to the Director of Pensions, P.O. Box 20191, Nairobi.
3. For a widow of a deceased officer: complete the Declaration Form (certified by the chief and attested by a commissioner for oaths or magistrate) and return it with the death certificate, children's birth certificates and a chief's letter listing dependants.
4. Once you are a pensioner, log in to the Pensioners Portal (e-pensionportal.treasury.go.ke) with your ID or passport number, or raise a complaint there.

Who can apply

• Public officers in pensionable service with at least 10 years' service, retiring from age 50.
• Mandatory retirement is at 60 (65 for persons with disabilities registered with NCPWD).