Claim your benefits from the Public Service Superannuation Scheme (PSSS)
Public Service Superannuation Fund · sources read 2 Oct 2026
When you leave the public service, you claim PSSS benefits through your employer: fill Benefits Claim Form PSSS 4 and attach your exit letter, KRA PIN, certified ID and ATM card copy. The Scheme pays within 30 days of a complete application; at retirement you can take up to a third as a lump sum.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- Within 30 days of a complete application
- Where
- Through your employer (HR or payroll). PSSF office: CBK Pension Towers, 1st Floor, Harambee Avenue, Nairobi. Forms: psss.go.ke/members-forms.
What you need
- Completed Benefits Claim Form PSSS 4
- Letter from your employer confirming you have left the service
- KRA PIN certificate
- Certified copy of your national ID
- Clear copy of the front of your ATM card (for bank payment)
- If you joined PSSS at 45 or older: your option election form
- If you are emigrating: proof of permanent residency in another country
Steps
- Your employer notifies the Scheme at least 12 months before you reach retirement age.
- At least 30 days before you retire, the Scheme tells you your benefit options.
- Fill Benefits Claim Form PSSS 4 (from psss.go.ke/members-forms) and hand it in with your documents through your employer.
- The Scheme pays within 30 days of getting a complete application. The lump sum goes to your bank account; the rest is paid as regular income.
Watch out
- At retirement you can take at most a third as cash. The other two-thirds is paid as regular income (drawdown or annuity).
- Leaving before 50 (resignation or dismissal)? You can take up to 50% now; the rest stays in the Scheme until retirement age.
- If a member dies, the family claims using the death benefits claim form, Form PSSS 5.
Who can apply
- Public servants who were under 45 on 1 January 2021 (enrolled automatically).
- Anyone who joined the public service after 1 January 2021, whatever their age.
- Normal retirement is at 60 (65 for members living with disability).
- You can retire early from age 50 if your employer agrees.
Official sources (4)
- Public Service Superannuation Fund Members Handbook 2026 psss.go.ke · read 2 Oct 2026
- Members Forms psss.go.ke · read 2 Oct 2026
- FAQs psss.go.ke · read 2 Oct 2026
- PSSF Member Self Service portal mss.pssf.go.ke · read 2 Oct 2026