Complain about a clinical officer to the Clinical Officers Council
Clinical Officers Council · sources read 2 Oct 2026
Write to the Clinical Officers Council by email (info@clinicalofficerscouncil.org) or letter, or call 0725 705 144. The Council's Disciplinary Committee receives and investigates complaints from the public against clinical officers, and complaining is free.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- COC aims to respond within 5 working days
- Where
- Clinical Officers Council, Blue Violet Plaza, 2nd Floor, Nairobi; info@clinicalofficerscouncil.org; 0725 705 144
Steps
- Send your complaint to COC by email, letter, social media or phone. Say who the clinical officer is, where and when it happened, and what went wrong.
- Address it to the CEO/Registrar, Clinical Officers Council, Blue Violet Plaza, 2nd Floor, P.O. Box 19795 KNH, Nairobi. Email info@clinicalofficerscouncil.org or call 0725 705 144.
- The Disciplinary Committee investigates. It can inspect the clinical officer's premises and take away items linked to the case.
Watch out
- Complaining is free. Nobody should ask you to pay to lodge it.
- If COC itself gives you poor service, you can also report it to the Commission on Administrative Justice (Ombudsman) at complain@ombudsman.go.ke.
Who can apply
- Any member of the public with a complaint against a clinical officer.
Official sources (3)
- Clinical Officers (Training, Registration and Licensing) Act, No. 20 of 2017 clinicalofficerscouncil.org · read 2 Oct 2026
- COC Customer Service Charter (English) clinicalofficerscouncil.org · read 2 Oct 2026
- Mkataba wa Huduma (Service Charter - Kiswahili) clinicalofficerscouncil.org · read 2 Oct 2026