File a discrimination complaint with NGEC
National Gender and Equality Commission · sources read 2 Oct 2026
Fill in the free online complaint form on ngeckenya.org, email legal@ngeckenya.org or visit any NGEC office. NGEC tells you within 14 days whether it will take up your complaint.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- How long
- Decision on admission within 14 days; resolution about 90 days after investigation
- Where
- Online at ngeckenya.org, by email to legal@ngeckenya.org, or in person at any NGEC office (toll-free 0800 720 187)
What you need
- Your full name, contact details and identification
- A short account of what happened and what you want done
- Any evidence, such as written statements or affidavits
Steps
- Fill in the complaint form at ngeckenya.org/file-complaint. You can also email legal@ngeckenya.org, post it, or go to any NGEC office and complain in writing or by speaking.
- Save the complaint number NGEC gives you so you can follow up.
- Within 14 days NGEC tells you whether it has accepted your complaint, then it investigates.
Watch out
- NGEC will not take a complaint that is already in court or a tribunal.
- Crimes go to the police. NGEC refers matters outside its mandate to the right body.
- You can ask NGEC to keep your complaint confidential.
Who can apply
- Anyone treated unfairly because of gender, disability, age, ethnicity or similar grounds (equality rights under Article 27 of the Constitution).
- You can complain for yourself, or on behalf of a child, a person with a mental impairment or a group.
Official sources (3)
- Complaint Process ngeckenya.org · read 2 Oct 2026
- Frequently Asked Questions ngeckenya.org · read 2 Oct 2026
- Lodge a Complaint ngeckenya.org · read 2 Oct 2026