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Get back a deposit or performance guarantee from KeNHA

Kenya National Highways Authority · sources read 3 Oct 2026

Ask KeNHA to inspect the finished works. Once you have a completion certificate, send your bank details and as-built drawings, and KeNHA's charter says the refund takes 7 working days at no charge.

Fee
We couldn't confirm a fee from the official page. Check it there before you pay.
How long
7 working days
Where
KeNHA, Head Office at Barabara Plaza, Block A, off Airport South Road along Mazao Road, Nairobi (dg@kenha.co.ke, 020 4954000), or the KeNHA office handling your works
Go to KeNHA

What you need

  • Your bank details
  • As-built drawings of the completed works
  • KeNHA completion certificate

Steps

  1. When the works are done, write to KeNHA asking for an inspection.
  2. After the inspection, KeNHA issues a completion certificate.
  3. Submit your bank details and as-built drawings so KeNHA can refund the deposit or release the guarantee.

Watch out

  • KeNHA charges nothing to process the refund.
  • Taking longer than 7 working days? KeNHA's charter says to report it to the KeNHA Director General (dg@kenha.co.ke, complaints@kenha.co.ke) or the Commission on Administrative Justice.

Who can apply

  • Anyone who lodged a deposit or performance guarantee with KeNHA
Official sources (1)
  1. Resolved Citizens Service Delivery Charter kenha.co.ke · read 3 Oct 2026

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