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Get emergency help as a Kenyan in trouble abroad

State Department for Diaspora Affairs · sources read 2 Oct 2026

If you are in immediate danger, call the local emergency number first. Then contact the nearest Kenyan embassy or the State Department for Diaspora Affairs on +254 114 757 002, or report what happened on its online emergency form.

Fee
We couldn't confirm a fee from the official page. Check it there before you pay.
Where
The nearest Kenyan embassy or high commission, or the State Department for Diaspora Affairs (phone, email or the online emergency form). Office: UAP Old Mutual Building, Upperhill, Nairobi.
Go to the official site

What you need

  • For unpaid salary: your employment contract and payslips
  • For a lost or stolen passport: a police report and a copy of your ID or visa if you have one

Steps

  1. If you are in immediate danger, call the local emergency number in the country you are in.
  2. Contact the nearest Kenyan embassy or high commission, or the Diaspora Affairs team on +254 114 757 002 (Monday to Friday, 8am to 5pm Kenya time).
  3. Fill in the 'Report an Incident' form on diaspora.go.ke/emergency: your name, a phone number you can be reached on, the country, the type of problem and what happened.
  4. Keep evidence safely: photos, dates and messages about what happened.

Watch out

  • The government will not pay your fines, legal fees or private hospital bills.
  • Your employer has no right to keep your passport. If they take it, ask for it back in writing and tell the embassy.
  • If you are arrested, ask to contact the Kenyan embassy and do not sign any document you do not understand.

Who can apply

  • Kenyans abroad in distress: arrest or detention, a lost passport, a medical emergency, a natural disaster, or a safety risk such as trafficking or abuse
Official sources (2)
  1. Emergency Contacts / Help diaspora.go.ke · read 2 Oct 2026
  2. Migrant Workers diaspora.go.ke · read 2 Oct 2026

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