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Object to a KRA tax assessment or demand

Kenya Revenue Authority · sources read 1 Oct 2026

If you disagree with a KRA tax decision, such as an assessment or demand, lodge a notice of objection on iTax within 30 days of being notified, with all your supporting documents.

Fee
We couldn't confirm a fee from the official page. Check it there before you pay.
Deadline
Lodge the objection within 30 days of being notified of the decision
Where
Online on the KRA iTax portal; documents that can't be uploaded go to a KRA Independent Review of Objections office
Go to iTax

What you need

  • All the documents that support your objection

Steps

  1. Log in to iTax and lodge your notice of objection, uploading your supporting documents.
  2. If a document can't be uploaded, email it to LSBCIROStaff@kra.go.ke or hand it in at a KRA Independent Review of Objections office (Nairobi: 7th Floor, Ushuru Pension Towers, Upper Hill).
  3. Pay the part of the tax you agree with. Cover the disputed amount with a cash deposit, bank guarantee or bond.
  4. Still not resolved? Appeal to the Tax Appeals Tribunal, and after that to the High Court.

Watch out

  • Your objection only counts as valid if you send all the supporting documents with it.
  • Lodge it on iTax. That's where KRA says objections must be served, not by letter.
  • You can ask to settle through KRA's Alternative Dispute Resolution (ADR) instead, but only once the undisputed tax is paid.

Who can apply

  • Any taxpayer who disputes a KRA tax decision
Official sources (3)
  1. Service Of Objection Notices (public notice, 29/02/2024) kra.go.ke · read 1 Oct 2026
  2. KRA Service Charter (April 2026) kra.go.ke · read 1 Oct 2026
  3. iTax portal itax.kra.go.ke · read 1 Oct 2026

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