Replace a lost or damaged KCSE/KCPE certificate (KNEC certification letter)
Kenya National Examinations Council · sources read 30 Sep 2026
For a lost or damaged certificate, KNEC issues an Examination Results Certification Letter. Apply online on QMIS (qmis.knec.ac.ke), pay KSh 5,220 by M-Pesa once KNEC verifies your documents, then collect the letter in person at KNEC.
- Fee
- KSh 5,220Examination results certification letter (per letter, VAT inclusive)
- How long
- About 15 working days once all requirements are met
- Where
- Online on KNEC's Query Management Information System (QMIS), then collect in person at KNEC
What you need
- A copy of the lost certificate or your result slip (for primary, result slips only count from 2013 onwards)
- A police abstract showing you reported the certificate lost
- A copy of your national ID or passport (under 18: birth certificate plus a parent's or guardian's ID copy)
- A confirmation of your identity from the Registrar of Persons
- One colour passport-size photo
- If you changed your name: the legal document used, e.g. marriage certificate or the Kenya Gazette notice
Steps
- Go to QMIS (qmis.knec.ac.ke), register and log in, then choose Lost Certificate (certification letter).
- Upload copies of all the required documents and submit. KNEC then verifies them.
- After verification, the system sends you a unique paybill and account number. Pay the amount shown by M-Pesa.
- When you get an SMS that it's ready, go to KNEC with your original ID or valid passport and collect the letter yourself. A minor comes with a parent or guardian carrying their original ID and the child's original birth certificate.
Watch out
- The names on your ID, passport or birth certificate must match the ones you used in the exam. A sworn affidavit is not accepted for a name change.
- The certification letter itself can't be replaced once issued, so keep it safe.
- Collect it within 2 years of applying. After that it's destroyed and the fee isn't refunded.
Who can apply
- Anyone who sat a KNEC exam and has lost or damaged the certificate.
Official sources (5)
- Guidelines on Application for Examination Results Certification (KNEC/GEN/RES/ARC/ADV/05/006, 31 May 2024) knec.ac.ke · read 30 Sep 2026
- FAQ Page knec.ac.ke · read 30 Sep 2026
- QMIS knec.ac.ke · read 30 Sep 2026
- Qmis Procedure on Confirmation of Results and Certification Letter (29 April 2024) knec.ac.ke · read 30 Sep 2026
- KNEC Query Management Information System (QMIS) qmis.knec.ac.ke · read 30 Sep 2026