Upgrade your power supply (additional load, e.g. three-phase) or reroute a line
Kenya Power and Lighting Company · sources read 2 Oct 2026
Apply on Kenya Power's self-service portal or at a Kenya Power office using the supply enquiry form, ticking 'Additional Load' (or 'Rerouting'). Give your account number, attach your latest bill and clear any pending bill, then pay the quotation you get.
- Fee
- We couldn't confirm a fee from the official page. Check it there before you pay.
- Where
- Online at selfservice.kplc.co.ke, or the new connection counter at any Kenya Power office
What you need
- A copy of your latest electricity bill
- Copy of your national ID (passport for non-Kenyans, or company registration certificate)
- Copy of your KRA PIN certificate
- Copy of the title deed, or a letter from the local administration
- Commencement of work certificate from your licensed electrical contractor
Steps
- Apply online at selfservice.kplc.co.ke and upload your documents. You get an application reference number straight away.
- Or go to the new connection counter at your nearest Kenya Power office and fill the enquiry for supply of electricity form.
- On the form, tick 'Additional Load' to increase your supply, or 'Rerouting', and write your account number.
- Pay the quotation, for example on M-Pesa paybill 888899 using your application reference number.
Watch out
- The quotation is valid for 90 days. Pay within that time.
- Tell Kenya Power before you add big appliances or machines. Your current supply may not carry the extra load.
- Clear any pending electricity bill before you apply.
Who can apply
- Existing Kenya Power customers with an account number and no pending bill.
Official sources (5)
- Frequently Asked Questions kplc.co.ke · read 2 Oct 2026
- Domestic Customers Application Procedure kplc.co.ke · read 2 Oct 2026
- Enquiry for Supply of Electricity form kplc.co.ke · read 2 Oct 2026
- Kenya Power Customer Charter kplc.co.ke · read 2 Oct 2026
- Kenya Power Self Service selfservice.kplc.co.ke · read 2 Oct 2026