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Get help for mental health: where to go, what SHA covers and your rights

Ministry of Health and Kenya Board of Mental Health · sources read 2 Oct 2026

If you or someone else is in danger right now, call 999 or 112. Otherwise, go to your nearest SHA-contracted health centre or dispensary for free counselling and psychosocial support; SHA also covers specialist treatment, admission and medicines for mental health conditions.

Fee
We couldn't confirm a fee from the official page. Check it there before you pay.
Where
Any SHA-contracted dispensary, health centre or hospital; emergencies 999 or 112; alcohol and drugs NACADA 1192
Go to the official site

Steps

  1. If someone may hurt themselves or others, call 999 or 112 straight away.
  2. Go to an SHA-contracted dispensary or health centre (level 2 or 3) and ask for counselling or mental health support.
  3. If you need more, the facility can refer you to a hospital for specialist treatment or admission, which SHA covers.
  4. For alcohol or drug problems, call the free 24-hour NACADA helpline 1192.

Watch out

  • SHA pays for mental health outpatient care at its contracted level 2, 3 and some level 4 facilities, so check that the facility is contracted.
  • Long-term medicines for mental health conditions are part of SHA's cover, so ask the facility to bill SHA.
  • Admission for mental health counts towards SHA's yearly limit of 180 inpatient days.

Who can apply

  • Everyone. The Constitution gives every person the right to the highest standard of health, and that includes mental health.
Official sources (6)
  1. Mental Health (MoH Kenya) mental.health.go.ke · read 2 Oct 2026
  2. Benefit Tariffs sha.go.ke · read 2 Oct 2026
  3. Social Health Insurance Fund sha.go.ke · read 2 Oct 2026
  4. Emergency, Chronic & Critical Illness Fund sha.go.ke · read 2 Oct 2026
  5. Service Charter (Ministry of Interior and National Administration) interior.go.ke · read 2 Oct 2026
  6. Kenya Police Service home page kenyapolice.go.ke · read 2 Oct 2026

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