Replace a lost or damaged logbook (duplicate logbook)
National Transport and Safety Authority · sources read 30 Sep 2026
Apply for a duplicate logbook on the NTSA service portal: pick the reason, upload your police abstract, sworn affidavit and tape lift report in one PDF, and pay KSh 2,550. If you have an eLogbook, you can simply download a copy free from your account.
- Fee
- KSh 2,550Duplicate logbook
- How long
- About 5 working days
- Where
- Online on the NTSA service portal, using your eCitizen login
What you need
- Police abstract
- Sworn affidavit
- Tape lift report
Steps
- Log in to eCitizen, open the NTSA service portal, go to motor vehicle services and choose duplicate logbook.
- Select the reason (lost or defaced) and attach all your documents as ONE PDF.
- Tick the declaration, preview, then submit and pay.
Watch out
- Already on eLogbook? Don't pay for a duplicate just to get a copy. You can download it free from your eCitizen account.
- If a bank or lender still has an interest on the car, NTSA won't reissue the logbook without the lender's release.
- Only the registered owner can download the eLogbook. NTSA staff and agents can't do it for you.
Who can apply
- The registered owner of a vehicle whose original logbook is lost or defaced
Official sources (6)
- NTSA services (service catalogue) ntsa.go.ke · read 30 Sep 2026
- NTSA Citizen Service Delivery Charter (2026) ntsa.go.ke · read 30 Sep 2026
- Introduction to eLogbook ntsa.go.ke · read 30 Sep 2026
- NTSA Update (eLogbook), 11 June 2026 ntsa.go.ke · read 30 Sep 2026
- NTSA FAQs ntsa.go.ke · read 30 Sep 2026
- NTSA service portal serviceportal.ntsa.go.ke · read 30 Sep 2026